This policy is being finalised. Questions? Email info@wesglobal.com.
1.Our approach
We want you to be happy with every video you buy. If a video isn't what you expected, contact us and we'll help.
2.Requesting a refund
Email info@wesglobal.com from the address on your account with the video title and your reason. Requests are reviewed within two business days.
3.What happens after a refund
Once a refund is issued, access to that video, its downloads and any certificate for it ends automatically.
4.Subscriptions
Where a video is offered as a monthly subscription, you can cancel at any time; access continues until the end of the period you've paid for.
5.Free videos
Free videos have no charge, so no refund applies.
